Monthly Archives: April 2015

A Drone on My Roof – Another Delivery from my Favourite Online Retailer

Are you frustrated with high delivery costs, dangerous roads and Post Office strikes? No problem, the future use of a ‘commercial’ delivery drone may provide an exciting alternative…

Are drones for delivery science fiction for now? proposed the use of commercial drones, on autopilot, to deliver their customer’s packages on their doorsteps. Popular Science recently reported that the FAA announced that they are finally willing to let Amazon test their drones within the United States.

The FAA instructed that Amazon shouldn’t test anything meaningful or innovative about the drone delivery concept at all. It’s science fiction for now.

Fast forward twenty years from now

How will your groceries be delivered at your home in future? Surely in twenty years’ time (or less), the airspace above our populated areas should buzz with drones of all shapes and sizes. Drones that deliver packages fast and safely to the right addresses.

Imagine placing your grocery order online, the products picked at a local warehouse and then attached to a drone and dispatched straight to your home.  The groceries are then dropped in a receiving bin on your roof.

Retailers are ready to start using drones for deliver packages, in spite of authorities not allowing it.

Getting a commercial drone off the ground

According to Popular Science, the FFA stipulates that: “all flight operations must be conducted at 400 feet or below during daylight hours. The UAS must always remain within visual line-of-sight of the pilot and observer.  The aircraft must be flown by a pilot that have at least a private pilot’s certificate”.

Amazon was not allowed by the FFA to test the commercial drone concept to its full potential in the USA. The innovation of commercial drone technology has seemingly come too quickly for the US authorities.  As result, Amazon is now looking to conduct their tests elsewhere.

In the meantime – keep looking up to the sky…

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Some Reasons Why Retailers Battle To Move Online In Africa

Despite being the continent with the highest growth potential and a growing middle class population, retailers  find it difficult to move online in Africa.

BiztechAfrica has identified 5 reasons why  retailers find it difficult to move online in Africa.

1 The right resources

Africa’s retailers need to have the following resources/processes in place:

  • The sourcing of products – finding the right products for your target markets at the right price may prove a challenge;
  • The retailers must hire or build a warehouse to receive, pack and dispatch the products for their online customers;
  • An online marketing strategy to target and interact with customers;
  • A well designed e-commerce website;
  • A third-party logistic service provider to get the products delivered on the doorstep of the retailer’s customers.

If one or more of these resources or processes are not in place, the retailer’s online business will fail.

2 Strategy gaps

Once the resources and processes are in place, they should be aligned with the retailer’s business strategy.  Many of the challenges for retailers getting their business online had to do with strategies that are not implemented or wrongly implemented.

3 Customers that abandon the website

The abandoning of a retailer’s website is just one click away for the visitor or customer.  The main reason why online customers leave a retailer’s website is because the website is not meeting their expectations.

4 Inability to monitor and use data

Many online retailers do not how to monitor and interpret the data available on their website that track the behaviour of their customers. The retailers therefore lose the opportunity to match their products or services with that of the customers visiting their websites.

5 Lack of competition

Retailers in Africa are sometimes not bothered to venture their business online because they experience little or no competition with their physical business.  Africa’s infrastructure, income and broadband/mobile connectivity are however improving, which may change the situation.

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